Airtel Halts Airtime, Data Borrowing Services
Airtel has temporarily suspended its airtime and data borrowing services for prepaid subscribers.
The telecom operator said the decision is part of ongoing system upgrades and service improvements aimed at enhancing user experience.
The borrowing feature, which allows customers to access airtime or data on credit, has been widely used by subscribers facing low balances.
Customers have expressed concern over the suspension, noting the service’s importance for maintaining connectivity during emergencies or financial constraints.
Airtel assured users that the pause is temporary and that normal service will resume once the upgrade process is completed.
The company also advised subscribers to make alternative arrangements for their communication needs during the period.
Industry observers say such upgrades are necessary to improve service reliability, though they may cause short-term inconvenience.
The development highlights the growing reliance on telecom credit services among mobile users in Nigeria.
