NIN-SIM Linkage: Subscribers Experiencing Glitches In Updating Details
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Nigerian subscribers are experiencng glitches while uploading their details on the National Identity Management Commission (NIMC) portal, as the September 15 deadline for linking National Identification Number (NIN) to Subscriber Identification Module (SIM) cards approaches.
Adeolu Ogungbanjo, the President of the National Association of Telecommunications Subscribers, has described the situation as “terrible”.
“We urge the NCC and NIMC to work together to improve the portal’s capacity, reduce congestion at telecom centres, and provide adequate support staff to ensure a seamless process,” he told Punch on Wednesday.
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He emphasised that the current portal issues hinder the successful completion of the NIN-SIM linkage before the deadline, stating, “The current situation will not make subscribers meet the deadline if not addressed urgently.”
Ogungbanjo noted that the congestion on the NIMC website occurs when many people attempt to access it simultaneously, making the process smooth only when fewer users are online.
“When you go to the NIMC office in Alausa, Lagos, you will experience the same congestion. It takes too much time and it’s only seamless when not many people are trying to access the website. I think the congestion happens because too many people wait until the last minute to try and access the website,” he explained.
The NATCOMS President urged NIMC to address the website’s capacity issues to ensure a smooth NIN-SIM linkage process for all Nigerians, preventing further frustrations as the deadline looms.
